We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
Your item must be in the same condition that you received it, unused, unworn, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
Certain types of items cannot be returned, such as:
Perishable goods (food, flowers, plants)
Custom or personalized items
Intimate or sanitary products
Hazardous materials, flammable liquids, or gases
If you are unsure whether your item is eligible for return, please contact us at longt@powealradf.shop.
Customers are responsible for the shipping costs of returning their items, unless the return is due to a defective or incorrect product.
We recommend using a trackable shipping method. Fluentis Inc is not responsible for lost return shipments.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be automatically processed to your original payment method within 5-10 business days.
Please remember it can take time for your bank or credit card company to process and post the refund.
We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us at longt@powealradf.shop.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you have any questions about returns or refunds, you can always contact us:
📧 Email: longt@powealradf.shop
📞 Phone: +1 814-800-8337
Company Information
Fluentis Inc
4044 Backwoods Dr, Billings, MT 59106, United States
Email: longt@powealradf.shop
Phone: +1 814-800-8337
